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FAQs - Product
A FAQ (Frequently Asked Questions) page is a section on a website where users can find answers to commonly asked questions.
How do I register my e-Warranty?
What is my warranty period?
All Tsunami Pump products are covered under the standar manufacturer defect warranty. Respective series warranty period are stated as per below:
Home Pump Series
(a) CMH, CMS, CMF Series
Residential usage – 2 year
Commercial usage – 1 year
(b) SOFT-e
Residential usage – 2 year
Commercial usage – 1 year
Submersible Pump Series
(a) Cut, HQP, HYL, LSP, MBA, MBF, MSS, MUS, MVH Series Residential & Commercial usage – 1 year
High Pressure Cleaner Series
(a) HPC6090, HPC6110, HPC6120, HPC7140, HPC7160, HPC7180 & HPC8130 Series
Garden Hose Reels Series
(a) HR-15 & HC-20
Residential & Commercial usage – 1 year
Industrial & Construction Pump Series
(a) CMH8, CVF, FDM, JUC, KBZ, R50, R75, R95, SCPB, SWP, TCA & TRS Series
Residential usage (Only applicable to TRS Series) – 2 year
Commercial usage – 1 year
What does my warranty cover?
Warranty will be on the product due to manufacturing defects commencing from the date of purchase.
What does my warranty " NOT " cover?
The warranty is invalidated when the defect caused (however) by inappropriate installation, unauthorised alteration, unstable operating condition, unfavourable electric supply, mishandling, misapplication, flooding and lighting.
